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Privacy Policy

Effective Date: February 15, 2026
Business Name: Burning Creation Studio LLC
Contact: 636‑377‑1117 • burningcreationstudio@gmail.com

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Burning Creation Studio LLC (“we,” “our,” “us”) is committed to protecting your privacy and ensuring a safe, transparent experience when you shop, book events, or interact with our website. This Privacy Policy explains how we collect, use, store, and protect your information when you make purchases, schedule bookings, or browse our site.

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Information We Collect

Personal Information

We may collect the following information when you make a purchase, book an event, or contact us:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Event details (party size, date, preferences)

  • Account login information (if you create an account)

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Payment Information

  • Payment card details are processed securely through third‑party payment processors.

  • We do not store or have access to your full credit/debit card number.

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Order & Booking Information

  • Items purchased

  • Booking dates, times, and project selections

  • Communication related to your order or event

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Website Usage Data

We may collect non‑identifying data such as:

  • Pages viewed

  • Time spent on the site

  • Device type and browser

  • IP address

  • Cookies and tracking technologies

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How We Use Your Information

We use your information to:

  • Process online orders, payments, and shipping

  • Manage event bookings and communicate details

  • Respond to questions or customer service requests

  • Improve website performance and user experience

  • Send updates, confirmations, and receipts

  • Provide marketing or promotional messages (only with your consent)

  • Maintain security and prevent fraudulent activity

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Sharing of Information

We do not sell your personal information. We may share limited data with:

  • Payment processors (for secure transactions)

  • Shipping carriers (for order delivery)

  • Booking and scheduling tools (to manage reservations)

  • Email service providers (to send confirmations or updates)

  • Legal authorities if required by law or to protect our rights and safety

All third‑party partners are required to protect your information and use it only for the services they provide.

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Cookies & Tracking Technologies

Our website may use cookies and similar tools to:

  • Remember your preferences

  • Improve site performance

  • Analyze traffic and usage

  • Support secure checkout

You may disable cookies in your browser settings, though some features may not function properly.

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E‑Commerce & Booking Data

Because we offer online shopping and paid event bookings, we collect and store order‑related information to:

  • Confirm purchases

  • Manage inventory

  • Schedule and prepare events

  • Provide customer support

  • Maintain transaction records for legal and accounting purposes

We retain booking and purchase history as required for business operations and compliance.

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Children’s Privacy

Our studio welcomes families, but our website and online services are intended for adults.
We do not knowingly collect personal information directly from children under 13.
Parents or guardians must complete all online purchases and bookings.

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Data Security

We use industry‑standard safeguards to protect your information, including:

  • Encrypted payment processing

  • Secure website hosting

  • Limited access to customer data

  • Regular monitoring for vulnerabilities

While no system is 100% secure, we take all reasonable steps to protect your information.

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Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your information (where legally permitted)

  • Opt out of marketing communications

  • Ask how your data is used and stored

To make a request, contact us at burningcreationstudio@gmail.com.

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Third‑Party Links

Our website may include links to external sites.
We are not responsible for the privacy practices or content of those websites.

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Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date.

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Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Burning Creation Studio LLC
📞 636‑377‑1117
📧 burningcreationstudio@gmail.com

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